USER GUIDE

USER GUIDE FOR E-ORDERING SYSTEM

1. HOW TO REGISTER AN ACCOUNT?

Step 1. Go to the website link: http://olympiadiary.com.sg/great_eastern. Click “Join Now”.

Step 2. Choose “HQ Staff” or “Financial Representative” from the drop down list.

Step 3. Fill up your particulars in the Registration Form. Tick "I aware Personal Data Protection clause" and click "Register" to complete the registration.

2. HOW TO ACTIVATE YOUR ACCOUNT?

Upon submission of your registration form, you will receive an “Account Activation” email from Olympia Diary (S’pore). Click “Login Now” in the email to login to the E-Ordering System by entering the login detail given in the email.

Activation email sample:

3. SIGN IN ACCOUNT

Make sure that you are in the Sign In page or click “Sign In” on E-Ordering System website and sign in with registered email and password.

4. HOW TO MAKE AN ONLINE PURCHASE?

Step 1. Browse through the products available.

Step 2. To view more details before add to cart, click on the product. If you would like to order, enter the order quantity and select the size of the diary. Click "Add to Cart".

Step 3. Click "View My Cart" or "MY CART" to browse the item added into cart.

Step 4. To continue to shop for more items, click "Continue Shopping". Else, click "Proceed to Checkout" to proceed with payment.

Step 5. Select the delivery location from the drop down list, enter the required fields and click "Next".

Step 6. If the billing address is the same as delivery address, click on "Same with Delivery Address". Otherwise, fill in the billing address details in the form.To proceed, click "Next".

Step 7. For Financial Representative order will see following payment methods. Select the payment method and click "Next" to proceed.

Review and check the item in the Review and Confirm section and click "Next" to proceed. Agree to terms and condition by clicking "I have read and accept the terms and conditions of Olympia Diary (S'pore) Pte Ltd..". Click "Confirm My Order" to proceed to payment.

MANUAL INTERNET BANKING/PAYNOW Click "Upload Bank Slip", enter your internet banking payment details, upload proof of payment and click "Submit".

For staff order, only staff will see the following payment method.

PAID BY DEPARTMENT For department order, click "Paid by Department", check the fields with information, edit if necessary, click "Submit" and then "Next" to proceed.

5. FORGOT PASSWORD?

Step 1. Go to login page, click “Forgot Password”

Step 2. Enter your email address, and click “Send Instructions”. A system generated password will be sent to you.

6. HOW TO UPDATE INFO IN “MY ACCOUNT” AND REVIEW ORDERS?

Step 1. Click “My Account".

Step 2. Make sure you are in About My Account section or click “About My Account” to update your account details, change password, edit billing address and delivery location and click "Save" after you have completed the changes.

Step 3. Click “My Order & Tracking” to review your previous order(s) and order status.

7. HOW TO MAKE CUSTOMISATION FOR CALENDARS/MANAGEMENT DIARY?

Step 1. Click on the chosen product.

Step 2. Enter the order quantity. Click "Add to Cart". Minimum order quantity is 50 for customisation. To customise, make sure the order quantity entered is more than 49.

Step 3. To customise, enable the customization toggle button, fill in the necessary details and click "Add to Cart".

Step 4. Click "View My Cart" or "MY CART" to browse the item added into cart.

Step 5. To continue to shop for more items, click "Continue Shopping". Else, click "Proceed to Checkout" to proceed with payment.

Step 6. In Checkout Page, select delivery location. Click “Next” to proceed to “Billing Address” and key in billing address, or tick the box of “Same as Delivery Address”.

Step 7. Click “Next” to select payment method. Choose one of the two payment methods and fill up the required information and upload proof of payment.

Step 8. See User Guide point number 4 to learn how to make online purchase.

8. HOW TO UPLOAD BANK SLIP FOR INTERNET BANKING PAYMENT/PAYNOW?

Step 1. Three (3) methods you can upload your receipt:

Method 1. After confirmed your order, click "Upload Bank Slip".

Method 2. If you have done your ordering before, click "My Orders".

Method 3. If you have done your ordering before, click "My Account", next click "My Orders" and select payment ie. "Upload Bank Slip" for the specific order.

Step 2. Fill in the required fields and click "Choose File" to upload the the bank slip.

Step 3. After completing fill in the fields and uploading receipt, click "Submit".