USER GUIDE

USER GUIDE FOR E-PROCUREMENT SYSTEM

1. HOW TO REGISTER AN ACCOUNT?

Step 1. Go to the website link: http://www.olympiadiary.com.sg/prudential. Click “Join Now”.
Step 2. Choose “Agent” or “Staff” from the drop down list.
Step 3. Fill up your particulars in the Registration Form. Select "I am aware of the Personal Data Protection clause" and click "Register" to complete the registration.”

2. HOW TO ACTIVATE YOUR ACCOUNT?

Upon submission of your registration form, you will receive an “Account Activation” email from Olympia Diary (S’pore). Click “Login Now” in the email to login to the E-Procurement System by entering the login detail given in the email.

Activation email sample:

3. LOGIN ACCOUNT

Make sure that you are in the Sign In page or click “Sign In” on E-Procurement System website and login with registered email and password.

4. HOW TO MAKE AN ONLINE PURCHASE?

Step 1. Browse through the products available. Click on the product to view product information.
Step 2. Move the mouse cursor over the image to view the details of the product. Enter the order quantity and click “Add to Cart” when you are ready.
Step 3. Click “My Cart” or “View My Cart” to preview the orders.
Step 4. Once you are ready with the orders, click “Proceed to Checkout”.
Step 5. In “Checkout” page, select the delivery location from the drop down list, enter the unit, floor and department. To proceed, click "Next".
Step 6. If the billing address is the same as delivery address, click on "Same with Delivery Address". Otherwise, fill in the billing address details. To proceed, click "Next".

Review and check the item in the “Review and Confirm” section and click "Next" to proceed.

Click "I have read and accept the terms and conditions of Olympia Diary (S'pore) Pte Ltd.." after you have read the terms and conditions.

Click "Confirm My Order" to proceed to payment.
Step 7. Select your payment method.
CHEQUE PAYMENT Click "Upload Receipt", enter the cheque details, upload the receipt and click "Submit".
PAYMENT VIA VISA/MASTER Fill in the card details and click "Submit" to proceed the transaction. Enter the OTP sent to your phone to complete the transaction.
PAYMENT VIA FUNDS TRANSFER Click "Upload Receipt", enter your payment via funds transfer details, upload the receipt and click "Submit".
PAYMENT FOR STAFF ORDERS
For department order, choose "Department Order" in the drop down list, select the payment method and click "Next" to proceed.

For personal order, choose "Personal Order" in the drop down list and select the payment method and click "Next" to proceed.

5. FORGOT PASSWORD?

Step 1. Go to login page, click “Forgot Password”
Step 2. Enter your email address, and click “Send Instructions”. A system generated password will be sent to you.

6. HOW TO UPDATE INFO IN “MY ACCOUNT” AND REVIEW ORDERS?

Step 1. After login, click “My Account”
Step 2. Make sure you are in About My Account section or click “About My Account” to update your account details, change password, edit billing address and delivery location and click "Save" after you have completed the changes.
Step 3. Click “My Order & Tracking” to review your previous order(s) and order status.

7. HOW TO UPLOAD CHEQUE?

Step 1. Three (3) methods you can upload your order:
Method 1. After confirmed your order, click "Upload Receipt".
Method 2. If you have done your ordering before, click "Upload Bank Slip / Cheque".
Method 3. If you have done your ordering before, click "My Account", next click "My Orders" and select payment ie. "Upload Cheque" for the specific order.
Step 2. Fill in the required fields and click "Choose File" to upload the cheque.
Step 3. After completing fill in the fields and uploading cheque, click "Submit".

8. HOW TO UPLOAD RECEIPT FOR PAYMENT VIA FUNDS TRANSFER?

Step 1. Three (3) methods you can upload your receipt:
Method 1. After confirmed your order, click "Upload Receipt".
Method 2. If you have done your ordering before, click "Upload Bank Slip / Cheque".
Method 3. If you have done your ordering before, click "My Account", next click "My Orders" and select payment ie. "Upload Bank Slip" for the specific order.
Step 2. Fill in the required fields and click "Choose File" to upload the receipt.
Step 3. After completing fill in the fields and uploading receipt, click "Submit".